So I went to CVS, paid $17 for a passport photo that checks to verify it will pass the passport offices requirements. When I went back to the FedEx office, they didn't have photo paper and said I'd have to pay for shipping the replacement photo that they messed up (and that I paid over $250 for). Then, the picture they took was rejected by the passport office. At the FedEx office, the people there were slow and it took forever to get everything together. Thanks phone support guy! I went in as a dumb person needing an expert who can take me through the process.
5-stars for Post-Sales support!! 1-star for the lady at the FedEx branch who botched the submission and failed to fix it when I did go back in. Update: after the below and a phone call, they returned my call and expeditiously fixed the issue.
